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Comprehensive Service

Exceptional Customer Service Across the Midwest

Electric Pump delivers responsive, expert service across seven states with over 50 factory-trained technicians and a fleet of fully equipped service vehicles. From emergency repairs to proactive maintenance, our team is built to keep your systems running reliably—24/7, 365 days a year.

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Trusted service — at your fingertips

When equipment goes down, you need expert support—fast. Electric Pump’s service team is on call 24/7, 365 days a year, delivering responsive, knowledgeable help exactly when it’s needed.

We operate fully equipped service centers across the Upper Midwest, including Des Moines and Eldridge, IA; the Twin Cities, MN; Omaha, NE; Fargo, ND; Sioux Falls, SD; and Rockford, IL. From routine maintenance to emergency repairs, our local teams are ready to restore performance and keep your systems running strong.

Our factory-authorized technicians go beyond quick fixes. With in-depth training and a commitment to uncovering root causes, we deliver repairs and retrofits that ensure lasting reliability. And because service is part of our culture, our entire staff—from sales to engineering—shares in that same standard of expertise.

24/7 Emergency Service

1-800-383-7867
epservice@electricpump.com

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Pump Repair

From rebuilds to overhauls, our in-shop and on-site pump repair services restore performance fast. Factory-trained techs and stocked parts keep downtime to a minimum.

Massive Pump Repair Capability

We specialize in large rotating equipment repair and upgrades, including vertical turbine pumps, horizontal split case pumps, boiler feed water pumps, mixed/axial flow pumps, overhung pumps, and circ water pumps.

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Emergency Service

With service hubs across the Midwest, our technicians respond 24/7 to troubleshoot, repair, or replace critical components to minimize disruption.

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Centrifugal/PD Blower Repair

We offer repair and upgrades for centrifugal and positive displacement blowers.

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Cone Valve Rebuilds

We rebuild legacy cone valves for hydroelectric, municipal water, and flood control systems, restoring reliable performance while reducing replacement costs, downtime, and operational risk.

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Gearbox Repair

Our gearbox repair and rotating equipment services include OEM-spec rebuilds, emergency repairs, machining, alignment, and on-site support for long-term reliability.

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Retrofits

We extend equipment life and improve performance with retrofit solutions tailored to your system — integrating new tech without full replacement costs.

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Hydropower Overhauls

Hydropower valve and turbine overhaul services include component rehabilitation of discharge rings, headcovers, bottom rings, turbine & generator guide bearings, wicket gates, butterfly valves, turbine & generator shafts. Large-scale, complex jobs welcome!

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Field Service

Responsive field support ensures water and waste water systems stay online — from routine maintenance to on-site troubleshooting and emergency repairs.

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Field Machining & Welding

Our expert field services include on-site machining, flange facing, line boring, millwright services, and heavy welding for municipal water and wastewater facilities, minimizing downtime and restoring critical infrastructure reliability.

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Machining & Fabrication

Custom machining and fabrication services produce precise, durable components — tailored to your system’s specs and operational needs.

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Controls & Integration

Advanced control systems and smart integration bring greater efficiency, reliability, and real-time system insight without major overhauls.